At our Home Appliances Store, we strive to provide high-quality products and a reliable shopping experience. Please read our refund and cancellation policy carefully before placing your order.
Same-Day Return Policy: Customers must raise a return request on the same day of delivery if the appliance is damaged or defective.
An unboxing video clearly showing the issue is required for return approval.
Products must be unused, uninstalled, and kept in their original packaging with all accessories.
Once the returned product is received and verified, the refund will be processed.
Shipping and handling charges may be deducted from the refund amount.
Orders can be cancelled only before the product is shipped from our warehouse.
Once the appliance is dispatched, order cancellation will not be possible.
Refunds for cancelled orders will be processed within 3–7 working days.
For prepaid orders, payment gateway charges (if applicable) may be deducted.
Replacement is available only for damaged, defective, or incorrect appliances.
An unboxing video is mandatory to process any replacement request.
Replacement approval will be based on the verification of the provided evidence.
For refunds, cancellations, or return-related queries, please contact our support team at support@yourstore.com or call +91 XXXXX XXXXX.